IT-Supporter (on site)

Job ID 34048
Position title IT-Supporter (on site)
Number of vacancies
Country Germany
Work location Leverkusen
Function IT
Job type 100%
Employment type Permanent

We are looking for an IT Onsite Supporter for our Site in Leverkusen, Germany

Primary Responsibilities and Accountabilities:

  • Responsible for ongoing maintenance of desktop environment (desktop support, data network) in Leverkusen
  • Support, diagnose, and troubleshoots technical IT issues as they arise
  • Performance monitoring of the company’s desktop infrastructure and making suggestions to increase efficiency
  • Assist to identify and resolve application and operating system issues that hinder user productivity
  • Evaluate applications and software patches for desktop applications to see if they are used to solve desktop problems
  • Install, setup, configure and test a variety of application programs on user workstations
  • Maintain expert knowledge in desktop and laptop computing applications and use of connectivity infrastructure including the Internet
  • Testing network connections

Education/Qualifications and desired requirements:

  • Windows, Mac OS environments, products, and applications
  • Workstation, notebook and peripheral setup
  • Offsite access for users and remote troubleshooting
  • Setup and validation of Virtual Private Network (VPN) configurations
  • Basic network management, such as user maintenance
  • Tools such us: Anti-virus software, Cloud platforms (O365) or Microsoft active directory
  • Troubleshooting and problem isolation by implementing temporary patches
  • Excellent speaking and written communication ability
  • Knowledge of network security practices and anti-virus programs
  • Excellent problem-solving and multitasking skills
  • Proven skills in desktop and system design
  • Proven ability to provide high-quality desktop support in a corporate environment
  • Can do attitude
  • Maintain documentation
  • German & English Language

Certification:

  • Microsoft Certifications (MCP, MCSA, MCSE)
  • ITIL Certification
  • CompTIA A+

What you can expect from us:

  • modern workplace in an global operating company
  • great international team
  • flat hierachy
  • 30 days of vacation
  • hybrid work model
  • safety first environment
  • working in CHEMPARK Leverkusen

If you are interested in this position and your profile matches our requirements, we look forward to receiving your application online.

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